Oficina Virtual Student and Staff Portal

The Oficina Virtual Student and Staff Portal is a personalised online service for carrying out administrative procedures and consultations that is provided by the University of Granada. It gives you access to procedures, services and platforms such as the Platform for Teaching Support Resources (PRADO), and you can also consult official academic records, official examination results, and more.

For the time being, your "Oficina Virtual" account will not expire. Even if your relationship with the University ends, the account will remain active, but access to the different platforms included in the portal may be restricted depending on your profile, link or status at the University.

How to log in

If you are a Spanish national, you can access the "Oficina Virtual" portal using your National Identity Document (DNI) number (dropping the letter at the end). If you are an international student, you will need to enter the identity document you used to enrol at the UGR, whether it is a Foreign National Identification Number (NIE), passport or other identity document. You will also need to enter a personal password or PIN, which can be obtained as follows:

• Undergraduate students: by completing your first self-registration (automatrícula) or, alternatively, in person at the secretary's office of your faculty or school (where you can also recover your password if you have forgotten it).
• Master’s or doctoral students: by completing your first self-registration (automatrícula) or, alternatively, in person at the International School for Postgraduate Studies (EIP) / Doctoral Programme Academic Committee (you can also recover your password if you have forgotten it).

Your password will initially match your University Smart Card (TUI) PIN. However, both can later be changed and the "Oficina Virtual" password does not have to remain the same as your University Smart Card PIN.

Changing your password

You can change your "Oficina Virtual" password by clicking the "Cambiar Clave" option that appears in the top menu. We recommend changing it as soon as possible for security reasons.

Two-factor authentication

The two-factor authentication system is a new security protocol implemented by the University of Granada that is used to verify the user's identity and thereby protect personal data. For this purpose, users accessing the portal will be asked to enter an additional code, which they will receive immediately by email or mobile phone. The use of these codes is known as two-factor authentication (2FA).